FAQ’s

FAQ’s

Do you provide support?

We’ve been making premium WordPress themes since 2010, so we understand the importance of a good follow-through. Your theme purchase comes with access to Themezilla’s dedicated support team, either directly or through our community forums.
Is my theme responsive?

Each of our themes is fully responsive, so you can serve an optimized version to visitors using tablets and mobile devices.
Can I make modifications to my theme?

Your theme’s customization panel makes modifying your site as simple and straightforward as possible. Changes are updated live, so you can fine-tune the results, all without touching a lick of code.

If you want to go deeper, no problem: you’ll have access to all the markup so you can grow your theme into just about anything you can imagine.

Will my theme work with child themes?

Yes, our themes are 100% child theme friendly. This is an easy way to modify an existing theme, and you’ll be safe to do so without losing any modified code. To learn more about Child Themes and how to work with them, please visit http://wordpress.org/child-themes.
Is demo data available for my theme?

Yes, you can find the demo data in your ThemeZilla dashboard. Feel free to use it to set up your installation.
Do I have to pay extra for the PSDs?

Organized PSD work files are included with every theme, free of charge. These might help you make some design decisions along the way, or get started with any advanced customization you many want to add.
Does my theme have shortcodes?

ZillaShortcodes are available with your theme. Use them to add columns, buttons, toggles, alerts and tabs to your site with a few clicks of the mouse.
Can I translate my theme?

Your theme is localized and includes default .po and .mo files. You can easily use these to translate the theme using Poedit. Translation plugins are also available from http://wordpress.org to help you get the language you want.
How do I install my theme?

Begin a new theme installation by first uploading the theme files. The theme files can be uploaded in one of two ways:

FTP Upload
  1. Unzip the storey.zip file
  2. Upload the unzipped theme folder into the /wpcontent/themes folder on your server
  3. Once the theme is uploaded you can activate it from the Appearance > Themes page
WordPress Dashboard Upload
  1. Navigate to Appearance > Add New Themes > Upload
  2. Click to browse and select the storey.zip file
  3. Click Install Now to upload and install the theme
  4. Once the theme is installed you can activate it from the Appearance > Themes page

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